Redesigning the Digital Organization
A Systematic Literature Review on the Role of HRM in Orchestrating Agile and Hybrid Transformations
Keywords:
Organizational Development, Strategic Human Resource Management, Agile Transformation, Hybrid Work, Dynamic CapabilitiesAbstract
Amidst the dual pressures of the digital revolution and the normalization of hybrid work, organizations are compelled to undergo fundamental redesign. However, the literature discussing agile transformation, hybrid work management, and strategic Human Resource Management (HRM) often proceeds in separate silos. This research aims to fill this gap by synthesizing the existing literature to build an integrated conceptual framework that explains the strategic role of HRM in facilitating an agile organizational transformation within the context of a hybrid work culture. To achieve this objective, the study employs a Systematic Literature Review (SLR) methodology on 42 peer-reviewed journal articles (2015-2025). Thematic analysis is guided by a multi-layered conceptual framework based on Dynamic Capabilities Theory and the AMO Model. Key findings indicate a fundamental shift in the role of HRM from an administrative function to that of a strategic capability architect. The success of this transformation hinges on the redesign of core HR practices to support the demands of agility and flexibility. Furthermore, it is identified that a key managerial challenge is managing the cultural paradox between providing flexible autonomy and maintaining social connectivity for innovation. The main contribution of this study is the presentation of an integrated conceptual model that bridges three previously separate literature streams, thereby providing a coherent guide for leaders and practitioners to navigate the organizational redesign process effectively in the digital era.
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